FAQ: Tell us about your Indian team

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Our latest FAQ details our team in India, from the perspective of MD Vipul Sheth: who they are, their working environment, and why they’re critical to our outsourcing and offshoring offerings.

In 2005 we had five people operating in one of our locations – now our team number is in the hundreds. One of those original five was Rajni, who has been a constant for us and has helped to set the culture and tone of our much-enlarged group – hopefully in my mirror of being honest; decent people wanting to do a good job.

It’s also a place where people must feel safe to make it their own – certainly when you don’t have the big boss watching over things every day.

The office

If any of our client firms had an office like ours then I think they’d be proud to call it their own. It’s spacious and paperless (the exception being HR’s printer – some formal documents HAVE to be printed). It’s contemporary and modern.

We have meeting rooms, smaller breakout spaces and canteens across all our four offices. We want our people to step away from their desks during breaks – we don’t want too much of a production line-style way of working.

Protocols

No mobile phones are allowed in the office for security reasons – that even means guests. Recently the IPL cricket was reaching its crescendo, and people on their break would watch it in the canteen and relay the scores when back at their desk.

There are metal detectors to pass when you arrive, along with lockers for valuables (such as the mobile phone) – for visitors and staff.

Holiday

We have very happy and productive teams, and recently we took our longest-serving members to Dubai (click here to read more).

Even though our team numbers are growing quickly, we have plenty of people to help them settle into our way of working. It’s incredibly calm, and make sure the work’s done. But it’s important to appreciate and represent the social side of things too.

Vipul Sheth is founder and MD of Advancetrack

If you’d like to speak to us about your practice, and how it would work with the Advancetrack team, please contact us by clicking here.

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