This is the first in a series of FAQ-style blogs. We will ask the questions that are often put to AdvanceTrack founder and MD Vipul Sheth when he speaks to accountants, and gives you his answers.
Q: How secure would my client data be if I worked with AdvanceTrack?… How rigorous is your security?
A: There’s a very straightforward point at which to begin this answer: as MD of this business, I want to be able to sleep soundly at night. As a consequence, we’ve created processes and technology that allow us to be satisfied that we’ve done everything realistically possible for our organisation to demonstrate that we look after clients’ data in a secure manner.
In terms of testing the rigour of our processes, we have a multitude of certifications that provide external assurance. These include ISO 27001 and ISO 27701, which cover information security management and privacy information management respectively. Our people, and the way in which we work are audited every year to show what we’re doing and prove that the information is safe and secure. It also covers situations where there is a problem and how we look to resolve it.
We share information between us and accounting practices through ‘the cloud’, and we have very secure ways of maintaining security levels.
Of course, you’re only as secure as the people you work with. Our teams are trained to be sensible with how they deal with information – we also have failsafe access restrictions… even I can’t access everything. There are physical security protocols too – such as the banning of camera-enabled phones in the office.
If you’d like further detail about AdvanceTrack’s approach to security, or have more questions for Vipul and the team, then feel free to get in touch by clicking here.