Our Client Conference

Re-inventing the Customer Experience

The accounting landscape is continuing to evolve. Technology has shifted how we serve our clients, and providing annual accounts and tax returns is no longer enough.

Your clients want to go on a journey, one that delivers growth, scalability, support and value.

Understanding these needs and being able to deliver a high level service to meet them is paramount for accountants who want to survive and thrive in their profession.

Next year, the AT conference is focused on ‘Re-inventing the Customer Experience’. 

We will cover every element that is involved in transforming the experience for your clients: Pricing, data entry, onboarding, software, marketing and more.

Please note: This event is invite-only.

Tuesday 11th May 2021

#ATCustomerExperience

What you can expect

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Industry insight and support

The whole event will be focused around how you can take action in your firm and begin implementing change in light of recent industry trends.
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Connections to drive change

Notable speakers from the industry will be available to make connections with and learn from, so that you can begin transforming your firm.

Supported by:

2021 Speakers

Vipul Sheth

AdvanceTrack® Outsourcing

Matt Flanagan

Appacus

Andrew Van De Beek

Illumin8

Anneli Thomson

Sandler Training

Paul Shrimpling

Remarkable Practice

Alexandra Bond-Burnett

Bond Ambition

David Hassall

XU Magazine

Trent McLaren

Practice Ignition

Join us in London

The conference is the day before Accountex 2021. Plan to come a day early to get the most out of your time away from the office.

Agenda

8:30am – Breakfast & registration

9:30am – Opening & welcome – David Hassall XU Magazine chairman introduction

9:40am – The AdvanceTrack® journey and how it can help improve the client experience (Vipul Sheth, AdvanceTrack®Outsourcing)

10:20am Agenda to be announced

12:30pm – Lunch

1:30pm – Agenda to be announced

5:00pm – Xero Drinks

If you’re interested in being a 2020 sponsor, email us to get a sponsor pack.

Register for Client Conference 2021

Registrations are now open. 

We’re looking forward to welcoming our clients for another fantastic day in 2021. Spaces are limited so don’t delay!

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