Our Client Conference

Re-inventing the Customer Experience

The accounting landscape is continuing to evolve. Technology has shifted how we serve our clients, and providing annual accounts and tax returns is no longer enough.

Your clients want to go on a journey, one that delivers growth, scalability, support and value.

Understanding these needs and being able to deliver a high level service to meet them is paramount for accountants who want to survive and thrive in their profession.

This year, the AT conference is focused on ‘Re-inventing the Customer Experience’. 

We will cover every element that is involved in transforming the experience for your clients: Pricing, data entry, onboarding, software, marketing and more.

Please note: This event is invite-only.

Tuesday 12th May 2020

#ATCustomerExperience

What you can expect

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Industry insight and support

The whole event will be focused around how you can take action in your firm and begin implementing change in light of recent industry trends.
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Connections to drive change

Notable speakers from the industry will be available to make connections with and learn from, so that you can begin transforming your firm.

Supported by:

Last Year's Keynote

We’re confirming speakers for 2020: here’s last year’s keynote to get a taste!

Ashleigh Gibson

Xero

2019 Keynote Speaker

 

Ashleigh is a marketing manager at Xero, and has been educating accountancy firms globally about the benefits of technology in delivering a better service, increased efficiencies and ultimately, great advice.

Ashleigh’s 2019 keynote, titled Technology is not the next great thing, people are was focused around how using beautiful software is not the only thing that will help your business run well. She covered how the great power of technology is in what it allows you to do: build great relationships with your clients and team. 

Connect with Ashleigh

2020's speakers

Vipul Sheth

AdvanceTrack® Outsourcing

Matt Flannagan

Appacus

Andrew Van De Beek

Illumin8

Speaker 4

Coming soon...

Speaker 5

Coming soon...

Speaker 6

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Speaker 7

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Speaker 8

Coming soon...

Join us in London

The conference is the day before Accountex 2020. Plan to come a day early to get the most out of your time away from the office.

Agenda

8:30am – Breakfast & registration

9:30am – Opening & welcome

9:40am – The AdvanceTrack® journey and how it can help improve the client experience (Vipul Sheth, AdvanceTrack®Outsourcing)

10:10am Agenda to be announced

12:30pm – Lunch

1:30pm – Agenda to be announced

5:00pm – Drinks

If you’re interested in being a 2020 sponsor, email us to get a sponsor pack.

Register for Client Conference 2020

Registrations are now open. 

We’re looking forward to welcoming our clients for another fantastic day in 2020. Spaces are limited so don’t delay!

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