If outsourcing works so well, shouldn’t my practice just set up its own unit?
The outsourcing and offshoring market has grown markedly in recent years. There are many reasons why that’s the case, but the key one is a difficulty among practices to keep up with increasing workloads – they just can’t employ enough people to undertake the work.
Coupled with the take-up or remote working during the pandemic; utilising technically competent people from other parts of the world has become more better understood and attractive.
Many practices have struck out on their own, employing staff abroad. Therefore, it is understandable that some practitioners will ask us the rhetorical question: Why wouldn’t we set up remote working abroad ourselves?
Time, money, expertise
What AdvanceTrack and its people bring to the table is years of experience of running an outsourcing and offshoring operation. Our people are our most vital resource, but they are underpinned by a huge investment in the best and most secure technology, supplemented by robust processes and workflows.
Increasing your resource, particularly in other countries, is much more than a ‘recruitment’ challenge. We have seen practices employ individuals abroad only to see them left to work from home, often sitting in different time zones to the UK practice – that’s a tough working environment, and sub-optimal.
We employ hundreds of accounting professionals, who work for our partner practices but also share a common bond, operating from one of our centres. They are in fact a community on their own behalf. And that’s without going into all the detail of the physical and digital security and processes that we adhere to (details on those can be found in other blogs).
Our managers can work with the teams to deal with issues, often without having to disrupt the partner practice. The team we have built is vastly experienced, has its own ecosystem and career pathways – again, this saves our partner practices from time-consuming day-to-day management and oversight.
It’s worth reiterating that our business is now more than 20 years’ old, and our people work alongside successful and award-winning practices. Rather than go out on a limb, we would suggest that working with us is a better way of investing in resource.
Vipul Sheth is founder and MD of AdvanceTrack Outsourcing
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