Join us as we chat with Louise Wilson from Moneypenny in an online webinar as part of the Automation & Growth series
Topic:
Customer Trends 2022: Discover the impact of changing consumer behaviour on business communications
Join Louise Wilson, Head of Finance Sector at Moneypenny, and discover valuable insights from their recent consumer trends research.
A must-attend session for any accountancy business keen to deliver a brilliant client experience, Louise will cover:
* Major frustrations for consumers and how to minimise them
* How communication channels impact customer loyalty
* The differing preferences of age groups and how you can tailor your client experience to your target demographic
* How Moneypenny works with accountants across the UK, optimising their communication strategy to maximise client satisfaction
Special offer: We are offering an exclusive, 2 week free trial of both our telephone answering and live chat service.